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February 5, 2024
Question

What's happening , the invoice tab is not there

  • February 5, 2024
  • 1 reply
  • 1 view
No text available

1 reply

Level 6
February 5, 2024

Thanks for reaching out to us, @user70327.  Let's perform some troubleshooting steps to help resolve the issue that you have with the missing invoice tab. 

 

Browser cache may have affected your experience. I recommend accessing your account through a private window to narrow down the result. The procedure can assist in removing any cache-related issues that may have caused the problems. You can save time by using either of the following keyboard shortcuts:

 

  • Google Chrome: Press CtrlShift N
  • Safari: Press Command Shift N
  • Mozilla Firefox: Press CtrlShift P

If it works fine, switch back to your regular browser, then clear its cache to refresh the system. 

 

If you need to track payments for your invoices, use this article as your reference: Record invoice payments in QuickBooks Online.

 

Please feel free to leave a comment below if you have additional questions while working with your customers or invoices.