I have two casual staff that are under 18 and worked less than 30 hours in a week but the system has calculated superannuation. It is an Australian business

Hi alisonmallon-

I'll need a bit more information to understand exactly why superannuation is calculating for these employees. Are you able to provide me the information requested below? 

• Select the employee, enter the Pay Run Defaults and confirm the Primary Pay Category for each employee
• Confirm the Pay Schedule of each employee in the Pay Run Defaults
• Provide the Pay Rate and if it is paid per hour, per day, or per annum
• Enter the Payroll Settings, select Pay Categories, confirm Accrues Leave is unticked for the above listed Pay Category

If you're finding any trouble accessing any of the requested information, you can always give our support team a call for additional troubleshooting. Reach out to us at 1 800 917 771. Otherwise, I'd be happy to help. 

-Christine