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October 28, 2019
Question

When I open a purchase order for a supplier why doens't the email address automatically appear?

  • October 28, 2019
  • 1 reply
  • 1 view
No text available

1 reply

October 28, 2019

Hi user64637,

 

As long as you have already created the supplier and entered their email, then the email address should automatically populate once the purchase order is open.

 

If you believe you have already done this then you might want to try clearing the cookies and cached data to see if it might be a browser issue.

 

If you are using Google Chrome use the following link - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

 

For FireFox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

 

Safari - https://support.apple.com/en-au/guide/safari/sfri11471/mac

 

Kristian