Can any one help with Quickbooks Time? We have a new staff member who is getting "Access is Denied" but they are set up the same as our other staff.

I understand how important it is for your staff to access QuickBooks Time and receive direct support.

First, please resend the invitation to your staff member. You can send it via email or text message. Once they receive the link, they can create a new Intuit account or sign in with an existing one.

You'll want to log in to your QuickBooks Online account and click the Help? icon to contact our QuickBooks Live Support team. This ensures you are not routed to another region.

Let us know if you have any other concerns.