Hello, Dsmover and Smartds. Let me provide an update about the dropdown issue.
I recognize the importance of this option in QuickBooks Online (QBO). Our Engineering team is currently investigating this problem when selecting any options in the dropdown menu (INV-105230). To have you included in the list of affected users, I recommend contacting our QuickBooks Online Support to fix this immediately.
Here's how:
Click the Help icon.
Select the Search tab. Then, Contact Us.
Provide a brief description of your issue. Once done, tap Continue.
Pick how you want to connect with us: Chat or Callback.
Our support hours are from Mon-Fri, 6 AM to 6 PM PT, and Saturday, 6 AM to 3 PM PT.
Thank you - I did call right away and got a call back after the issue was corrected. I guess it was a problem that had to be fixed and is not working again.
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