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3 replies

AlcaeusF
AlcaeusF
Level 14
March 18, 2021

Thanks for visiting the Community, @vadiraj-vadiraja.

 

You can unsubscribe from your QuickBooks Online (QBO) subscription within the account. Here's how to do it:

 

  1. In QBO, go to the Gear icon at the top right to get to the Account and settings. 
  2. Select the Billing & Subscription tab at the left pane.
  3. In the QuickBooks section, click Cancel subscription or Cancel online. If you're cancelling a trial, choose Cancel trial.
  4. Follow the onscreen steps to complete the process.

 

To learn more about what will happen to your data after cancelling your account, check out this article: Cancel your QuickBooks Online subscription.

 

In case you want to resubscribe again in the future, you may refer to this article: How to resubscribe or reactivate QuickBooks Online.

 

Please let me know if you have any additional questions or concerns in the comment section below. I'm more than willing to help. Have a wonderful day!

LawrenceW
May 31, 2021

I am still being billed for an app on my old phone

. I wish to unsubscribe

lin_jcaj
Level 9
May 31, 2021

I can help you unsubscribe your account, LawrenceW.

 

 

If you've purchased your subscription from iTunes or Google Play, you need to cancel it via the app store. Please follow the steps below.

 

To cancel QBO via iPhone or iPad:

 

  1. Go to Settings on your iPhone or iPad.
  2. Select iTunes & App Store.
  3. Select your Apple ID.
  4. Select View Apple ID.
  5. Enter your password.
  6. Select Subscriptions.
  7. Choose QuickBooks Online.
  8. Select Cancel.

To cancel a subscription from an Android device:

 

  1. Go to the Play store app.
  2. Select the Menu icon, then select Subscriptions.
  3. Select the QuickBooks app.
  4. On the Manage subscriptions window, select Cancel subscription.

The steps are sure to help you unsubscribe your account in no time!

 

I'll be right here to help if you have any additional questions concerning canceling an account in QBO.

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