I am missing transactions. How can I refresh?

Hi, @potsandpeaces.There are different reasons why transactions are missing depending on the area in QuickBooks Online (QBO) you're looking, @potsandpeaces.  In banking, transactions are missing because: 

• Some banks may allow only 30 to 90 days of transactions, while others may permit up to a year.
• The transactions are already categorized.
• It has been excluded.
• It did not sync at all.

If missing transactions were entered manually, you can verify their deletion by checking the Audit log.

To learn more how to find missing transactions downloaded from your online banks and credit banks, feel free to check this article: What to do if you can’t find downloaded transactions in QuickBooks Online. 

Here are some steps to check various sections of your accounts to find those missing transactions:

1. Get the latest transactions.
2. Check around the banking menu.
3. Review your account history.
4. Check uncategorized accounts.

If you are talking about missing income and expense transactions in your Profit and Loss report, it's important to note that a Profit and Loss report is a financial statement that displays your business's revenues and expenses.

Here are a few things you can check:

1. Go to Reports (Take me there), then select Reports.
2. On the Favorites ▼dropdown select Profit and Loss.
3. Select General options. Set the Accounting method to how you want the income or expense to be reported.
4. Select Save as.

If you need more information in checking your missing transactions, consider checking this article: Find missing income and expense transactions in your Profit and Loss report. 

Once everything is all set, consider checking this article and learn how to categorize transactions uploaded to QuickBooks Online: Categorize online bank transactions in QuickBooks Online.

The QuickBooks Team is at your service to address any questions or concerns you might have regarding your missing transactions. Please don't hesitate to reach out for any clarifications or support you need. We're here to assist you.