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March 23, 2026
Question

I need help to Navigate from here :You and were working on this at the same time. finished before you did, so your work was not saved

  • March 23, 2026
  • 1 reply
  • 7 views
You and were working on this at the same time. finished before you did, so your work was not saved

1 reply

QuickBooks Team
March 23, 2026

Hi, LLLDavidmaina. This error occurs when two or more users try to edit the same transaction simultaneously. It’s a multi-user conflict warning designed to prevent one user’s changes from overwriting those of another.

 

If you’re the only one working on the transaction, the same record may be open in multiple browser tabs. Try closing and reopening it to refresh the page.

 

Closing any unused browser tabs with QuickBooks Online open can help prevent this issue. You can also try signing in through an incognito or private browsing window if needed.

 

Let us know if you need anything else. We’re here to help.