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May 31, 2026
Question

i think I received a scam email from QuickBooks. Anyone else got this?

  • May 31, 2026
  • 1 reply
  • 21 views
Hi, We are writing to notify you that a customer has submitted a refund request concerning a service reported as incomplete or not delivered in accordance with the agreed terms and conditions. Following a comprehensive review and assessment of the matter, a dispute case was initiated for the transaction. Based on the outcome of the investigation and the evidence available during the review process, the refund has been approved and processed in favor of the customer. Complete Now If you believe this determination was made in error, or if you would like to provide additional information, supporting documentation, or clarification regarding the transaction, we encourage you to contact our Support Team as soon as possible. Any relevant materials submitted will be reviewed accordingly, and our team will be available to assist with any questions or concerns related to this matter. Having trouble signing in? Get help signing in or reset your password here.

1 reply

QuickBooks Team
June 1, 2026

That email is a phishing scam and did not come from QuickBooks. We will never send an email asking you to click a button to handle a refund. In fact, dispute charges are only available in the United States region for the QuickBooks Payments product.
 

Please do not click any links, download attachments, or reply to that email. To help our security team investigate and block these scammers, please forward the original email to security@intuit.com.


Did you happen to click the link or enter your login details? If you did, please log in directly to QuickBooks right away, change your password, and make sure two-step verification is turned on. Check out these resources to ensure your account is secure:
 

 

We'll be here in the Community if you have further questions.