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1 reply

Kristine Mae
Moderator
May 10, 2021

We'll have to check your account to know the total renewal amount, Newtechsystems84.

 

I suggest reaching out to our customer care support so an agent can verify the information. Let me guide you:

  1. Click Help inside QuickBooks Online.
  2. Enter "I need a human" in the Type something field.
  3. Click Contact Support Team.
  4. Enter "I still need a human" in the Type something field, then click Contact Support Team again.
  5. Select Chat

Let me also add this article to help you get more details about Intuit charges: Understand Intuit charges on your credit card or bank statement.

 

Feel free to visit the Community if you have other concerns. We'll be around to help you. Keep safe!