Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months

1 reply

Level 9
June 3, 2021

Welcome to the Community, myselfsiddh-gmai.

 

I can help you pass the stock purchase bill item in QuickBooks Online (QBO).

 

Let's check if this is a browser-related issue, try accessing a private browser (incognito). First, log in to your QBO account using an incognito or private browser. Since this doesn't store data in the cache, it the best place to isolate browser issues. Kindly use either of the following shortcut keys:

  • Google Chrome, press CTRL  + Shift + N
  • Mozilla Firefox: press CTRL  + Shift + P
  • Safari: press Command + Shift + N

Then try working with the stock purchase bill item again. If both statements match, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.

 

Also,  may I know if you encountered an error while trying to pass the stock purchase bill? If so, let me know the exact message so I can check if there is an ongoing investigation for it.

 

Feel free to visit this link where you can gain more tips and articles for future use: Welcome India customers to Global Community.

 

Count me in if you have further questions while working with bills. I'm always available to help. Keep safe.