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May 6, 2026
Question

Supplier dropdown is broken on the Expenses page. It's stuck on Add New and doesn't show my supplier list.

  • May 6, 2026
  • 1 reply
  • 3 views
"The Supplier dropdown is broken on the Expenses page. It's stuck on 'Add New' and doesn't show my supplier list. I've already cleared my cache and tried Incognito, but the issue persists. I need a back-end fix or a refresh of my supplier list indexing."

1 reply

QuickBooks Team
May 6, 2026

I can see that you took some troubleshooting steps and ruled out browser-side issues by clearing your cache and testing in incognito mode. Since that hasn't resolved the dropdown issue, it's best to reach out to our live support team. They have secured tools to look into this matter closely and provide a narrow-down solution.

 

The Community folks are here to help with any QuickBooks-related questions you have.