The side bar inner menus are not working for me today (Firefox on Linux). Clicking on a side bar bookmarks works but not on a floating menu item.

We appreciate you letting us know about this, Pessoa. We'll share details to help you fix this and revert QuickBooks Online (QBO) to its default function.

Before anything else, know that browser you use to access your company file accumulates temporary internet files that can affect how the program works. We recommend performing basic browser troubleshooting to ensure yours is free from temporary data and restore it to its default function. To begin, you'll want to access your company file using an incognito or private browser through these shortcut keys:

• Safari 11 or newer: ⌘+Shift+N
• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

Once you're in, try to utilize the tabs on the left navigational bar and. If you can utilize the options, proceed to clear your browser's cache. Refer to this article for the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

In addition, here are some articles to help you keep track of what you entered inside the program and how you can add more details if you're running a report:

• Run reports in QuickBooks Online
• Customise reports in QuickBooks Online

Our team encourages you to post or comment below if you have other questions related to QuickBooks or need further assistance reverting the program to its default state. We're always around to respond and extend a helping hand.