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March 25, 2026
Question

Unable to match.Check your account details before you continue. You may need to select a different type of account for your transaction.I am face this issue.

  • March 25, 2026
  • 1 reply
  • 9 views
Unable to match. Check your account details before you continue. You may need to select a different type of account for your transaction.

1 reply

QuickBooks Team
March 25, 2026

Hi there, Five  Start Limited. This error occurs when, in particular, a mismatch exists between the transaction you are trying to record and the Account Type assigned to it in your Chart of accounts.

 

Before we proceed, could you please provide more details on where you encountered the error? Additionally, what type of transaction are you trying to match (deposit, expense, transfer)? Any information is much appreciated.

 

If the issue is with the bank feed transaction you are reviewing, click Find match to verify that the correct account is selected in the dropdown and ensure that they are not mixing deposit and expense types when matching multiple transactions, such as payments to a deposit.

 

If, for instance, you are trying to record a payment, ensure you aren't trying to post it directly to an A/P or A/R account. Instead, you must use the Pay bills or Receive payment workflow. If you have already created a bill/invoice payment incorrectly, you need to delete and recreate it properly.

 

If you're matching to a transaction that was created from a receipt upload or third-party app, check the account mapping in that integration's settings. 

 

Please let us know if you need any further assistance.