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September 5, 2025
Question

We have cases where employees are not disclosing their locations. Is there a way we can control this?

  • September 5, 2025
  • 1 reply
  • 0 views

Using the time app

1 reply

QuickBooks Team
September 5, 2025

You can enable and require Location Tracking, user62582.

 

By enabling Location Tracking, employees will have to turn on their location services to clock in and stay on the clock. Additionally, they will be automatically clocked out if they turn off their location while on the clock.

 

You have the option to require location tracking for all employees or customize it on an individual basis.

 

To require location tracking for all employees:

 

  1. Go to Company Settings and navigate to Location.
  2. Select the TRACKING tab and choose Required.
  3. Click Save.


To enable location tracking for specific employees:

 

  1. Go to My Team.
  2. Select the employee.
  3. Navigate to Location.
  4. Choose Custom Rules for this Team Member and select Required.
  5. Click Save.

 

Please note that employees must grant QuickBooks Workforce permission to access their location for this feature to work seamlessly.

 

For more information, please refer to this guide: GPS Tracking and Geofencing FAQs for Employers.

 

Let us know if you have any further questions or need assistance.