In South Africa, Intuit no longer supports the QuickBooks 2018 Premier version of QuickBooks Desktop, as it is an older version of the software. As a result, the download links for this version are no longer available on the official website.
If your company file originates from the United States, Canada and United Kingdom you can download the installer using this link: Download and Update.
Please note that you'll need both the License Number and the Product Code to install the software and restore the backup file.
Feel free to use the Reply button below if you have any further questions or need assistance with QuickBooks.
QuickBooks data files are region-specific, so you need to upgrade to a matching regional version, johann.
Since you have South African data, only a matching version can read, restore, or upgrade the data. It's the reason why other regional versions, like the U.S., cannot open your file due to compliance and localization differences. That said, I would like to know where you bought your subscription from, as QuickBooks Desktop is available in the US, CA, and the UK.
If you subscribed using the UK version, we're unable to restore your backup file because of the discontinuation. Otherwise, try the installer link shared by JayneusR above if your company file is from the United States or Canada. Alternatively, you can view and run reports by running a trial version.
Don't hesitate to leave a comment below if you have any other questions about restoring your backup file or getting a trial version for QBDT. We'll be here to provide more resources for you.
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