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December 26, 2019
Question

Can anyone help me with upgrading my account to online plus? when i try, it says to call them. its public holidays so i have no idea what to do. need to transfer asap.

  • December 26, 2019
  • 1 reply
  • 2 views
No text available

1 reply

JasroV
Level 8
December 26, 2019

I understand how important your time is, @hello66.

 

As of now, we're unable to process your payment since our support team is out for the holidays.

 

Rest assured, you'll be able to upgrade your QBO account the next day on December 27, 2019. Here's how to contact our live support team:

 

  1. Log in to your QuickBooks Online account.
  2. Go to the Help menu at the upper right.
  3. In the Search bar, type Contact Us.
  4. Click the Contact Us option.
  5. Choose Callback.
 
For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

Should you need further help with your QBO account, you can always get back to us. We're always here ready to help.