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October 21, 2020
Question

Having problems trying to change the dates in the custom part of the profit and loss. The date will not change.

  • October 21, 2020
  • 1 reply
  • 1 view
No text available

1 reply

AlcaeusF
Level 14
October 21, 2020

Welcome and thanks for dropping by the Community, @harmoniousbalanc.

 

To check if the browser's cache and cookies are causing this odd behavior, try signing into your QuickBooks Online (QBO) using a private browser (incognito).

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

Once logged in, try to change the dates on the Profit and Loss report.

 

If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

To learn more about customising Profit and Loss and other reports in QBO, I highly suggest checking out these articles:

 

 

Please leave a comment in this thread if you have any other issues or concerns. I'll be more than willing to assist. Have a good one!