Thank you for your question and welcome to our community.
Assuming your user name is your Company ID, I went and checked the bank feed connection on our end and I can't see any issue with your bank feed.
In this case, I would like to suggest contacting our support team so we can take a better look at this with you. Please find their contact detail in this article: Get help with QuickBooks products and services.
Thank you and please let us know if you require any additional assistance.
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