How can I re-connect an account that shows error code 324? Bank says there is no problem. Everything I have read and tried does not work. At a loss now.

I appreciate you for performing some troubleshooting steps to resolve the error 324, Sherie.

To begin, could you please share the name of the bank you're trying to connect with QuickBooks? This information will help us determine if there are any ongoing cases related to this issue.

Here are some common reasons that may trigger error 324:

• Your bank or credit card provider has either modified the account or transferred it to a new server.
• You updated the account name or other details on your bank or credit card provider's website.
• Your bank or credit card institution issued a new account or credit card.
• You closed your bank or credit card account.
• You possess multiple accounts under the same name with the bank.

If you’ve already tried the steps outlined in this article, I recommend reaching out to our Live Support team. They have specialized tools to review your account internally and initiate an investigation if needed.

Here's how to connect with them:

1. Log into your QuickBooks Online account.
2. Click the Help icon, then enter contact support on the Search tab.
3. Hit the Contact Us button.
4. Choose a way to connect with our Live Support.

You can find our support hours by visiting this article: Support Hours.

I'm also attaching this resource that can guide you once you need to manually import your bank data into QuickBooks: Manually upload transactions into QuickBooks Online.

Feel free to go back to this thread if you have more questions.