I am trying to register with BEAM for superannuation payments and when I click the "register" button a message appears " an error has occurred" - anyone have any ideas?

Hi there, @PWSC. Thanks for letting us know. The error message an error has occurred can sometimes occur due to browser or network-related issues.

Let’s start by checking if it’s a browser issue. Open your browser in private/incognito mode. If the problem persists, use a different browser (Google Chrome or Firefox). For more details on fixing browser-related issues, you can refer to this article: Troubleshooting browser problems: Troubleshooting browser problems.

If the issue still isn’t resolved, it might be related to a network problem. In this case, you can refer to this article for guidance.: What to do when a network issue error has occurred.

Once you’ve completed the steps above, you can set up superpayments with Beam again.

If you have any follow-up questions or if the issue persists, don’t hesitate to click the Reply button. I'm here to help.