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January 12, 2020
Question

I entered the account name on a "Bank Feed Authorisation" form, but made an error. I go to Preview but I am not able to change the name to correct the error. Why not?

  • January 12, 2020
  • 1 reply
  • 0 views
No text available

1 reply

JessT
Moderator
January 12, 2020

Hi CamL1,

 

Our dedicated team will check your form. If they find an incorrect information, they will contact you for instructions to resubmit the form. The timeline for checking process will take 4 working days for email and 10 working days if posted for approval.

 

Alternatively, you can reach out to our support about this:

 

  1. Click on Help on the top right of your screen.
  2. In the Search tab, type Contact Us.
  3. Select the Contact Us button.
  4. Choose Callback.

 

To know our support availability hours, please check this article: Get help with QuickBooks products and services.

 

You can also checkout this article for additional reference about setting up bank feeds: https://intuit.me/2R9ytNd

 

You can also consider uploading your transactions, so you can start adding them to your books. When your direct feeds will be setup and downloads the transactions that you uploaded, just exclude them to avoid duplicates.

 

Let us know if you have other questions about direct feeds.