I’m with the ANZ bank and it won’t link. I’ve tried for a few days now. CRN and password are correct. How can I link the bank accounts if the two apps don’t connect?

Thanks for reaching out to us, sean-dustintimeg.

One thing we need to check if we're unable to connect with the bank is if they have any system issue or maintenance. This can block or result in connection issues. You'll want to log in to your ANZ online bank if to see if there's any alerts or notification.

Also, it's possible that you've selected the incorrect link/URL when you try to connect it. You can copy the URL you use to log in to your bank's website. Then, enter it in the search field on the Connect an account page.

We also have another option in bringing in the ANZ transactions. What we need is a file from your bank, then you can manually upload transactions into QuickBooks Online.

I have some articles you might want to check about banking:

• What to do if you see a bank error or bank transactions won’t download
• Connect bank and credit card accounts to QuickBooks Online

I'll be here if you need anything else. Have a great day!