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December 8, 2024
Question

Id like to cancel my subscripion as my business is now closed, but I need to access to the data for 7 years, how can I do this?

  • December 8, 2024
  • 1 reply
  • 0 views
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    1 reply

    QuickBooks Team
    December 8, 2024

    Your data will become read-only after you cancel your QuickBooks Online (QBO) subscription, Troy39. I'm here to provide more details on this matter and assist you in maintaining access to your data for years to come.

     

    Also, before you cancel, we'd like the chance to find a solution that works for you. Our team is ready to review your account and discuss your options. You can reach us for free at 1 800 350 468.

     

    In QBO, data from your unsubscribed account will stay in a read-only mode for one year after the cancellation date. However, you can export the data to retain access. Follow these steps to export your data:


    1. Log into your 
    QBO account.
    2. Go to the Gear Icon, then select Export data under Tools.


    3. Configure which Reports and Lists you'd like to export by toggling the buttons.
    4. After choosing, click Export to Excel tab.



    5. The software will then start processing to export your data. Once done, click
    Ok.

     

    After this process, your data will be downloaded to your computer. Refer to this material for more information: Export reports, lists, and other data from QuickBooks Online.

     

    Additionally, this resource provides detailed instructions that can help you if you intend to renew your QBO account: Resubscribe to or reactivate QuickBooks Online.

     

    The comment section is always open for any questions regarding your QBO data. I'm here to assist you at any time.