Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A
Manage your account

Manage your account

1,263 Topics
2,128 Replies

All Topics
Questions
Conversations
Ideas

1263 Topics

How do I mark my Apple subscription to QuickBooks as a business expense?

No text available

4 years ago

60debtunbridge

Manage your account

Error lodging a single pay event with ATO, have re tried 3 days. Lodgement status is Awaiting response from ATO. Please advise. Previous pay events lodge ok.

Error emails received from xxxxxxxxx@xxxxxxxxxxx.xxx.xx

4 years ago

d-chaffen

Manage your account

After upgrade and migration from QBOSE to QB E my client has 2 company files showing at log in, but only 1 works. How do we remove reference to the first please?

He has QB Self Employed, then migrated to QB Essentials. However, both companies show at log in. How do we remove the reference to the SE file?

4 years ago

usersmoothskinipl

Manage your account

How do you find your last reconcilition report?

want to go back to the last reconcile

4 years ago

h-dundon-bigpond

Manage your account

How do I fix a payrun error with Journals failed when exporting to Quickbooks?

No text available

4 years ago

alect

Manage your account

How do I configure a Report to show all Billable Expenses not yet invoiced to customers?

Sometimes I accidentally find billable expenses not invoice to customers (eg allocated to incorrect customers and never invoiced). How do I create a report which shows me these so I can correct them.

4 years ago

jcdcohara-telstr

Manage your account

How to update information

No text available

4 years ago

MaggieD52

Manage your account

Why does the Prepare BAS figures differ from the Tax Liability Report for the same period - for some stupid reason I cannot contact support I am not impressed at all

only the sales figure matches, all other figures differ especially the W1

4 years ago

kapipi_hanara-ou

Manage your account

Hi team I’m having bank connection issues every time I go onto quick books I have to log in to my account all the time to reconnect to quick books and sometimes I go through the process and it doesn’t work why is this happening?

No text available

4 years ago

tasabaro22

Manage your account

How do i sign out of one client to enable me to sign into another client?

I cannot sign out of one client to enable me to sign into another client. How can I do this?

4 years ago

brad57

Manage your account

The "trips" component of QB Self employed is not loading. I am getting the following error - Oops! Something went wrong! This component did not load properly. - what can I do to rectify?

No text available

4 years ago

userinfo93

Manage your account

The profit and loss report for this financial year is wrong. The sales income should read a lot more than what's showing and the wages have been calculated twice. Help!

No text available

4 years ago

raut-subash-gmai

Manage your account

Can I get the "sample suppliers list data" from Quickbooks Canada server? I am practising some practice exercises, and unfortunately those exercises are Canada based.

Using Australian Quickbooks, I found the sample data are very different to the Canadian Quickbooks!!

4 years ago

alect

Manage your account

How do I customise a report (transaction report) to open by default collapsed by grouping )grouped by customer) as I only want to see customer totals

I have a custom report I need for government reporting. It's a transaction report grouped by customer. How do I customer it to by default open so that groupings are collapsed - I only need totals per customer not the expanded list of transactions. Or is there a shortcut to collapse all groups once I open the report?

4 years ago

paul198

Manage your account

I need assistance on STP lodgement, I need someone help I couldn't lodge don't know what I did wrong

can someone call me

4 years ago

maags1950-gmail-

Manage your account

Cannot reconnect with bank have self employed program ,lost connection for 5 days ,message is try later try later ,also cannot get in touch with support ,my response is a blank pages, can anyone help .

No text available

4 years ago

ntr4588-gmail-co