The app says I have a bank connection issue and I need to reset password. I’ve done this three times. I can get into my internet banking so there doesn’t seem to be an issue but it won’t connect to my bank. Please help?

Let me provide you some insights about connecting your bank account, mould_georgia-ho.

When you connect your bank account to the system, we only need you to enter the username and password you use for your online banking. Some banks may require additional security steps before you can connect to QuickBooks Self-Employed. I'd suggest getting in touch with your bank to verify your issue number. Then, continue adding your bank with us. Check out this help article for more detailed steps: Connect bank and credit card accounts to QuickBooks Self-Employed. 

For more information, refer to this help article: Manually update an account to fix banking errors. It also includes lists of most common banking errors while updating and their fixes. 

For future reference, read and learn about the reconcile workflow in QuickBooks. It contains link that will help you start and fix a reconciliation in case you encounter any.

Visit me here again in the Community and keep me posted on your progress with your bank updates. I'm determined to help you succeed.