Transaction Detail by Account is missing from my Reports list - how can I activate it?

I can help you with finding and running the Transaction Detail by Account report, lisykane.

It's automatically added or activated when you're subscribed to either QuickBooks Online Essentials or Plus. If you are subscribed to the mentioned subscriptions, but cannot find this report in your account, please try clearing your browser's cache. Sometimes, the browser stores information that can cause errors when trying to locate or run the report.

I have some steps that can help you fix the issue. First, sign in to your QuickBooks Online account using a private browser. This helps isolate the issue as it doesn't store data in the cache. Here are the following keyboard shortcuts: 

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + N

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. You can also try to log in to your account using other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge) if the steps above don’t work.

If you're subscribed to QuickBooks Online Simple Start, you may need to upgrade your subscription to access this report. For detailed guidance, here's how to upgrade or downgrade your QuickBooks Online edition. 

Here's more information about reports included in your QuickBooks Online subscription. 

You can also customise reports in QuickBooks Online to add filters to get all the information that you need.

Let me know if you need further assistance finding and running your report. I am always available to help you. Have a great rest of your day!