Why have we been charged $30.00 it should be $14.99

Hi gordie.39, 

If you are looking to discuss a recent billing charge or your overall subscription plan, please reach out to our support team by clicking here. This way we can identify you by your company file and have a closer look. 

Thanks, 

-Steven

@gordie.39 

Your discounted period may be over and now you have to pay the regular rate. You will need some additional efforts if you wish to keep paying the discounted rate.