Manage Your Account

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HOw do I create roles in manage users?

Contact me through email please

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Tried reinstalling app and restarting phone. Gets permanently stuck on the ‘finishing up’ screen or takes me back to the sign in screen

J'aimerais que le client que je facture sache pour quel projet est la facture. Je peux avoir le même client avec plusieurs projets.

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Can a prior year T2 prepared using ProTax be carried forward to current year Protax?

i tried to pay using visa card but the system is only allowing monthly payments instead of yearly

I initiated a backup copy to a new company in QBO Advanced. After approximately 4 hours, the progress showed 12%. However, it then reset to 0% and has remained stuck with no further progress for the past 2 days. Please advise on how to proceed.

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As captioned, is there a way to stop the backup and try again? Thanks

I go to configuration and users and it says "something went wrong"

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For almost 2mths now, I am unable to connect my Quickbooks Online account with my ING account. It stopped working for no reason. Your Online Chat Support told me it was a known issue. When will this be resolved please?

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The app just stalls on first opening. It only opens on 2nd try

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I have completed linking by bank account with QBO however, I have been receiving this message, " Something isn't working. Complete some security steps for Hang Seng (HK) - Business Banking. Then we'll get your latest transactions. (185)" The think is, I tried completing that few times already.