Manage Your Account

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I set up my client books but they have no access, how do i set them up so they can log in and run reports, etc. This should be basic but it's so difficult to find stuff like this.

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I've already tried trying to find the country setting in the address settings and couldn't find it

The card has been used many times in the past for subscription pmts. Note that this is a credit card issued in Trinidad & Tobago. When trying to update the card or re-add the card QB is asking for state and zip code which is not applicable to this situation. Has something changed in the credit card pmt requirements? I have been on this same plan for years with no issue with CC pmts.

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System down I am not able to login

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CASE NO xxxxxxxxxxx

When I try to add a  supplier i am getting an "application error" and cannot proceed

I am trying to take over the billing for a client- according to the instructions, I have to find the link "Allow billing transfer to your accountant link" under billing and subscription. I am logged in as a Master Admin and can not find the link anywhere. How do you get this done?

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when I click resubscribe it only takes me to the detail and I cannot move forward

How to extend the TRIAL version?

The following feature is temporary unavailable.reference code 25625I have changed browsers, PCS, email everything but nothing works

I upgraded to advanced so that I can better control my users however I cant see how to stop them seeing our bank balance. If I set it to customers & suppliers they cant see the inventory & I need them to be able to check stock. is there a way to manually choose pick modules?

Hello,We lost the data of our French accountancy account following the closure of the service in France.Is there any way to get a copy of those data?Regards 

Hom many users i can use in version trial ?

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when i try to resubscribe i get this (Error code:-81657)

where i want to get trial for the upgrade plan

You cannot track tax on accounts of types Accounts Receivable and Accounts Payable error