Welcome to the QuickBooks Community! First off, a 70% is a solid effort. I can certainly understand how frustrating it is to see a score that doesn't reflect your hard work, especially when you’re confident in your answers. Let's explore some possible technical issues together to ensure your results are properly reflected.
Start by logging out and signing back in to refresh your session. If that doesn’t work, consider using a private browser to prevent stored data from interfering. Alternatively, you can switch to a different compatible browser to ensure a seamless experience.
If the problem persists, I recommend contacting our Live Support team. They can help identify the root cause of these scoring errors and provide a definitive solution.
I’m confident that we can get to the bottom of this so you can move forward with peace of mind. Never hesitate to click the Reply button below if you have additional questions or if you’d like to share more details. I'm here to support you every step of the way!
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