It's best to contact our specialist to look into your specific account in detail. They're the ones who can verify the charges and be able to process a refund if needed using their tools in a secure environment. Here's how to contact them:
Log in to your QBO account and go directly to the Help icon.
Click the Contact us button.
Type your question in the search box.
Select Let's talk. Then, Start a Chat or Get a callback.
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