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dhanlaxmitrading

Question

Can i cancel my subscription [company ID removed by moderator]

Forum|Forum|4 years ago
February 6, 2022
2 replies
1 view

I am from my india my. Number is xx-xxxxxxxxxx

QuickBooks Online - India

Level 8

I'm sad to see you go, @dhanlaxmitrading.

You have the option to cancel your subscription if QuickBooks Online isn't the right fit for you. The steps depend on where you signed up for your plan.

To Cancel an account purchased online, directly from Intuit, here's what you need to do:

Open a web browser on your computer.
Log in to QuickBooks Online as an admin user.
Proceed to the Settings ⚙ menu and then choose Account and settings.
Go to the Billing & Subscription tab.
In the QuickBooks section, click Cancel subscription or Cancel online.
Follow the onscreen steps to complete the process.

If you signed up through a mobile app store, please see this article for the detailed steps: Cancel your QuickBooks Online subscription.

In addition to that, let me share these links you may find helpful in managing your billing and subscriptions in QuickBooks:

Feel at ease to leave a reply below if you have additional questions about canceling or any other subscription issues. I'll be happy to lend a helping hand. Stay safe and have a pleasant day!

9130 3511 3700 6006

ID [company id removed]

I want to cancel my subscription being charged on monthly basis in respect of above ID as the QB is not required now. In case of need I will resubscribe the same.

Kindly cancel my subscription and confirm your understanding in this regard.

regards

[address removed]

India

[phone number removed]

[email address removed]

Level 6

Thanks for joining the thread, @9130 3511 3700 6006. It's sad to see you go, but we respect your decision to cancel the subscription with us. Let me help you in doing so.

I suggest following the steps provided by my colleague above. To guide you further on this process, get in touch with our Customer Support team. They can pull up your account within a secure environment and assist you further.

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and from 6:00 AM - 3:00 PM on Saturdays. You can also request for a callback, so you won't have to wait on the line.

Here’s how:

Sign in to your QuickBooks Online company.
Go to the Help menu.
Type your question in the search box below in the QB Assistant section.
Select Contact Us to connect with a live support agent.
Then Choose a way to connect with us page.

You can read through this article if you wish to resubscribe or reactivate your QBO subscription in the future.

Also, you can check out this link to see different information on how you can review your subscription info, view your payment history, and upgrade or downgrade your subscription.

I'll be around if you need further assistance with any QuickBooks related concerns. I'm very eager to help. Take care!