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August 12, 2025
Question

Can't receive my verification code. What should i do?

  • August 12, 2025
  • 1 reply
  • 2 views
I used our company landline for contact number. It worked before but now I cant receive call for verification code.

1 reply

QuickBooks Team
August 12, 2025

Landlines are less reliable than mobile phones for receiving verification codes, Spesconstruction.

 

That's because they aren't compatible with modern verification as mobile phones or email for verification. QBO systems are designed to work better with mobile networks for fast delivery of codes. Landlines can have issues like delays or missed calls, and some providers might block automated calls from Intuit, stopping the verification code from getting through.

 

You can change your verification number in the Intuit Account Manager.

 

Here's how

 

       1.Sign in to the Intuit Account Manager.

       2. Go to Sign in & Security and select Phone.

 

 

       3. Select your preferred way of receiving the code.

       4. Click the Change next to your number. 

       5. You'll be required to enter the verification code.

       6. Follow the on-screen instructions to complete the process.

       7. Once done, hit Save.

 

Looking for tips on updating your account? Take a look at this helpful articleUpdate your Intuit account’s security settings.

 

Feel free to reach out if you need any additional help with QuickBooks.