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March 30, 2026
Question

Do please assist with a refund. Current plan is 'plus' which is 50% off @ $215/year but I have just been billed $513.17 on my card when the plan renewed. Why?

  • March 30, 2026
  • 1 reply
  • 2 views
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1 reply

QuickBooks Team
March 30, 2026

Hello there, Payin. Could you please confirm when you signed up for the 50% discount on the $215 annual fee? Please note that once the promotional period ends, you will be charged the standard rate.

 

To ensure we can take a closer look at your account in a secure environment. I suggest contacting our Live support team.

 

To get started, click on the Help (?) icon, then scroll down to select the Contact Us button and follow the prompts. You will have the option to request a callback or initiate a live chat with an expert.

 

For guidance on our support hours, you can refer to this article: Get help with QuickBooks products and services.

 

Please don't hesitate to drop a comment below if you have any other questions.