Error while making subscription payment

Hi there, priti2.

Can you tell me the exact error while making payment?

In the meantime, let's try making a payment on an incognito window. 

It is the best place to identify any browser-related issues. You can use these keyboard shortcuts to open one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works, you can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected error on the opened pages.

You can also switch to a different browser like  Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge as alternative.

If you want to update your payment information, you can check this reference: Update the payment info for your QuickBooks Online subscription.

I'll be around if ever you need help in updating your billing information. Keep safe!