Hello I have another account But it doesn't work even though I paid the required amount A message appears that your request will be processed

Thanks for posting your concern here, ahmedalmarri09.

I'm here to ensure that you can access your QuickBooks account.

I suggest you to log in and log out on your account to see if the changes take effect. If it won't work, you can try using a different browser.

Sometimes, data stored from your regular browser for a long period causes unusual behavior to the browser. You can try some basic troubleshooting steps.

Here are the shortcut keys on accessing a private or incognito window:

In the meantime, we can start by accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

 I also recommend that you clear it's cache if it's unresponsive. By clearing the browser's cache, you can remove that historical data and access QuickBooks with a clean slate.

If the issue persists, you can contact our Customer Support Team so that they can check the status of your account.

You can also have this Community page to guide you with future tasks and tips when using QBO, you might want to visit our Help Articles.

Please know that the Community is always around to help with any QuickBooks questions you may be having. I’ll be here to keep helping. Have a good one.