Hello. We are trying to upgrade our subscription and it says a different price when selecting the plan, and when it is time to pay the price is much greater. Any ideas?

Hello there, konstantin. I'll share details about the subscription price change when you upgrade your current QuickBooks Online (QBO) subscription.

The discounts or promotions applied when you first purchase the subscription will no longer be applicable once you upgrade to a higher-tier edition of QBO. The price displayed on the selection page for your desired subscription also encompasses the taxes associated with the purchase. I recommend checking the billing breakdown to confirm why the overall price changed.
 

For more information, you can refer to this page: Upgrade or downgrade your QuickBooks Online edition.

On the other hand, I recommend checking these articles in case you encounter unfamiliar charges to your account or decide to change your current payment method for the subscription:

• Understand Intuit charges on your credit card or bank statement
• Manage billing, payment, and subscription info in QuickBooks Online

I encourage you to comment below if you have other questions related to your QuickBooks subscription or require assistance performing specific tasks in the program. Keep safe.