Hello, when I try to view my chart of accounts in QB Online I get this message:ErrorSorry, an unexpected error has occurred. Please try again.What should I do now?

Let's perform some troubleshooting steps to resolve your issue with the Chart of Accounts, pbentvelsen-onpu.

To get started, access your QuickBooks account using an incognito or private browsing window. This prevents data from being stored during your session and can make it easier to identify any issues.

Select one of the links below to access detailed, step-by-step instructions for your specific browser:

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

If you can view the accounts successfully, switch back to your regular browser and clear its cache. Sometimes browsers misbehave due to built-up cache files. If clearing the cache doesn’t fix it, you can always try switching to one of the other supported browsers and see if that does the trick.

Need assistance with other QuickBooks tasks? Reply with your question, and we’ll help you.