How can I cancel my subscription? I followed step by step instructions but there is no option to cancel

Hello, Blesilda.

Let's perform some troubleshooting steps since the option to cancel your subscription isn't showing on your end, even after following the detailed steps.

First, please access your account and follow the cancellation steps using an incognito or private browsing window. This helps rule out any browser-related issues, such as cached data or extensions, that could be preventing the cancellation option from displaying.

Alternatively, you can use other supported browsers for better compatibility.

If the issue persists, we recommend contacting our Live Support team for additional assistance. They have the tools to securely access your account, pinpoint the cause of the issue, provide real-time help, and ensure the cancellation process is completed successfully.

Let us know anytime below for any other queries.