Let me share some information and make sure you're able to enter your bank transactions in QuickBooks Online.
You should be able to connect your Kotak Mahindra Bank in QuickBooks Online. If not, it means that there' an issue connecting to your bank and we're working with your FI to resolve this issue. I'd also suggest reaching your financial institution to and request that they allow the connection. For more details about the banking error check out this link: Fix Bank error 155.