In QuickBooks Online, you can reset your data and start fresh if your account is less than 60 days old. For accounts older than 60 days, the only option is to cancel your existing QuickBooks Online company and set up a new one.
Before we proceed, I’d like to verify if the data is from another QuickBooks account or a different platform. Any additional details you can provide would be greatly appreciated.
If your account is less than 60 days old, let's reset your books. Follow the steps below.
Sign in to your QuickBooks Online account as an admin.
I'm confident we can resolve this together, so you can move forward with ease. If you have any further questions or details to share, don't hesitate to click the Reply button below.