It's great having you join us here in the Community, vive-eliteproper.
I'll provide information on how canceling an account works in QuickBooks Online.
We can only purge companies from QBO. Once you cancel your account, we will delete your data after a year. This gives you time to decide if you want to come back to your account. That said, a canceled company will be visible when logging in to QuickBooks until the scheduled deletion.
Otherwise, I would suggest contacting our Customer Support Team for further help if you want to immediately delete the company from your record. A live agent is equipped with tools to complete the task and access your account in a secure environment.
Here's how:
From your QuickBooks Online company, select (?) Help.
Click Contact Us and enter your question.
Choose a way to connect with us.
Please take note of theiravailable hours so your queries will be addressed promptly.
Let me know how else I can help you with managing your accounts in QBO by adding a comment below. I'm more than happy to lend a helping hand. Keep safe.
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