I do appreciate you coming here for support, ezzat_aljbour-ho.
The Community is a live forum that all users can use and chime in on. While we're unable to pull up your account here, I recommend contacting our Customer Care Team for your refund concern.
Here's how:
Click the Help icon located in the upper right-hand corner.
In the Help window, click the Contact Us button located at the bottom.
Enter your question and click Let's talk.
Choose either Start a chat or Call us.
If you have the new QuickBooks Assistant help update, you can follow these steps:
In your QuickBooks Online account, go to the Help > Assistant.
Type Talk to a human and proceed with I still need a human.
You're always welcome to reply on this thread if you have any additional questions or other concerns with your QuickBooks account in the future. Have a good day!
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