i cant onboard new user Your request couldn't be processedFor more help, contact customer support and reference code 25625.

Hello there, Mohammed.

To resolve this error, I recommend reaching out to our QuickBooks Online Live Support team for efficient assistance. Since this is a public forum, they are best equipped to handle your private information safely and determine exactly what is triggering this prompt.

Here's how  to reach them:

1. Go to the Help (?) icon in the top-right corner.
2. Navigate to the Search tab and type " contact support " into the search field.
3. Select Contact Us.
4. Choose Chat with us and enter the required details needed in the pop-up.
5. Click Start Chat to proceed.

Should you have any other concerns, feel free to reply to this thread. We're here to help.