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March 11, 2026
Question

I need clarity on my bill and subscription renewal, as I couldn't renew it due to overcharging. The stated amount due (184.96) is more than the estimate (102.5)

  • March 11, 2026
  • 1 reply
  • 3 views
The applicable tax in my jurisdiction (Ghana) is 20% if i add the tax component, the amount is still less than the stated bill amount

1 reply

QuickBooks Team
March 11, 2026

Hi there, Peter. I understand your concern regarding the price difference on your subscription renewal. I recommend contacting our QuickBooks Online Support team. They can pull up your invoice, verify the tax application, and resolve any overcharging issues.

 

Here's how:

 

  1. Click the Help (?) button. Then, select the Search tab.
  2. Type in Contact Us, and select the Contact Us button at the bottom of the page.
  3. Select either Callback or Chat to speak with a representative.

 

If you need anything else related to QuickBooks, don't hesitate to reply here. We're here to help.