I still need the human

I can help you connect with our support team, @bills5.

Before that, can you share with me your concern? I’ll make sure to get back to you with a resolution.

You can use our contact feature to get in touch with our representatives. From there, you can message us directly. Please know that our live chat is only open from Monday until Friday starting 9:30 AM to 6:00 PM PST.

Here’s how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Click Contact Support Team to connect with a live support agent.
5. Select Chat with us.

If you need resources and tips, you can always visit this site: Get help with QuickBooks. You can select our Global Help Articles, Global QuickBooks Q & A, and Global Business Discussions. 

Don’t hesitate to leave a comment below if you need further assistance. I’ll be here. Take care!