Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?

1 reply

JessT
JessTModerator
Moderator
July 22, 2022

Hi shobhadhende,

 

I would like to thank you for subscribing to QuickBooks and guide you with canceling your subscription. However, please know that Intuit will discontinue QBO India products till April 2023. We've already stopped billing customers starting this month (July) but you can still continue to use the product for free till April next year. You may not cancel now and wait for your QBO to expire itself.

 

Please also consider downloading a copy of your data, like your reports or forms that you may need in the future, especially if there's an audit. More details can be found in this article: Export data, reports, lists, and more from QuickBooks Online.

 

If you've decided to cancel now, please follow these steps:

 

  1. Select Settings ⚙ and then Account and settings.
  2. Go to the Billing & Subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online.
  4. Follow the onscreen steps to complete the process.

 

You can always go back to this thread if you have any other questions in mind. Take care and enjoy the rest of the day!

P
pennyjo44
October 24, 2022

[email address removed]

Need to cancel subscription.  Ive gone with a local CPA to handle things for my business

M
Maybelle_SQuickBooks Team
QuickBooks Team
October 24, 2022

I'm sad to see you go, @pennyjo44.

 

We have two options to cancel your QuickBooks Online (QBO) subscription. The steps depend on where you signed up for your plan.

 

To cancel an account purchased online directly from Intuit, here's what you'll have to do:

 

  1. Log in to QuickBooks Online as an admin user.
  2. Go to the Gear icon.
  3. Under Your Company, select Account and settings.
  4. Go to the Billing & Subscription tab.
  5. In the QuickBooks section, click Cancel subscription or Cancel online.
  6. Follow the onscreen steps to complete the process.

 

If you signed up through a mobile app store, please see this article for the detailed steps: Cancel your QuickBooks Online subscription.

 

Also, QBO will hold onto your data for up to one year. I'd suggest saving all of your QuickBooks Online (QBO) data by exporting the information. This way, they can be saved, stored, and transferred digitally if needed.

 

In addition to that, let me share these links you may find helpful in managing your billing and subscriptions in QuickBooks: 

 

 

Feel at ease to leave a reply below if you have additional questions about canceling or any other subscription issues. I'll be happy to lend a helping hand. Stay safe and have a pleasant day.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement