I want to connect with equity bank then it's showing error

Thank you for visiting the QuickBooks Community and for providing the name of your bank, bonface. There are a few possible reasons why you're unable to link the Equity Bank to QBO, so we'll tackle them one by one.

• Your bank has multiple names on our list. Ensure selecting the correct one or try all possible links from the banking login URL.
• Your bank does not connect to all types of accounts (personal accounts vs. business accounts).
• Your bank is not a participating financial institution.

Additionally, I'd like to know what error you received during the connection process. This way, we can narrow down the cause and provide accurate resolutions. Scan this article for additional reference: Fix bank upload errors in QuickBooks Online.

In the meantime, consider manually uploading transactions using the CSV file. You can get them from your bank's website and save the file on your desktop or anywhere you can easily find them. Once done, follow these steps to import them:

1. Sign to your QBO account and select Transactions or Banking on the left panel.
2. Click the Upload Transactions.
3. Then, click the file you've saved on your computer.
   
   
   

Use this reference to review downloaded bank and credit card transactions by matching or adding them to avoid duplicate entries: Categorise and match online bank transactions in QuickBooks Online.

Let me know if you have other questions. I'm always here to assist. Take care always and stay healthy.