In Print receive payment, before it can shown due date, original amount and bal. amount, now can't show it up

Hello, Chao-Ting.

In QuickBooks Online, printing a received payment with specific details like the original due date, original amount, and balance amount is not possible because the payment has already been fully processed and recorded as received.

However, if you're referring to printing Invoice transactions, we can use the Account Summary on an invoice provides a concise overview of a customer's account activity including charges and payments made before the invoice, and let's ensure the template is turned on. I'll provide a screenshot so you can easily find it.

Here's how to turn the feature on: 

1. Click the Gear icon.
2. Choose Custom Form Styles.
   
3. Click Edit to open the template.
   
4. Select the Content tab.
   
5. Click the Content area on the right pane.
6. Put a checkmark in the Show on invoice field.
   
7. Submit, Done.

To check this to Invoice, here's how:

1. In the left corner, click + New.
2. Select Invoice.
   
3. Enter the necessary information to proceed (Customer Name, Product/Service, QTY, Amount, Tax)
4. Once done, click Customise.
   
5. Select the invoice you edited earlier.
6. Click the Print or Preview.
   

By following these steps, you can easily view and manage invoices with their due dates in QuickBooks Online, ensuring timely payments and efficient financial tracking.

Additionally, I'll provide this article that can give you more insights in personalizing invoices in QuickBooks Online. This will help you and ensure good looking forms in business: Customize invoices, estimates, and sales receipts in QuickBooks Online. 

Lastly, here's an article you can visit to see the sales performance by class in QBO: Run reports by class in QuickBooks Online.

You're always welcome to revisit this thread or start a new one if you have more questions or need further clarification on any aspect of QuickBooks Online, especially regarding received payments or invoice management. Our Community team is dedicated to providing prompt and personalized assistance to ensure you get the most out of your accounting software.